Refunds Policy

Oops, stuff happens. You may return most new items within 30 days of delivery for a full refund. You are responsible for return shipping. Custom orders may be subject to replacement if damaged in shipping or an error on our part.  

If you need to return an item, please Contact Us with your order number and details about the product you would like to return or replace. We will respond quickly with instructions for how to return items from your order. If the wrong item was sent or damaged in shipping, please send photos of the damage. 

100% Satisfaction Guarantee
Buy with confidence as all our products are fully guaranteed! You may return any item for replacement or refund within 30 days. Contact us to discuss any issues with your order. It is our mission to provide high quality photo prints and products that meet or exceed your expectations!  Phil Reich is a Rich image company
Rich image, inc.
2196 Third Ave # 20040
New York, NY 10035
678-235-8455 (at